#194 - Robin Marcenac, HEAD OF CUSTOMER EXPERIENCE & SUCCESS AT PYPESTREAM
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Description
Nobody wants to call a call-center. Consumers expect more. Pypestream facilitates millions of automated support messages for the world’s biggest brands. Robin leads Pypestream’s Customer Experience and Success team. They...
show morePypestream facilitates millions of automated support messages for the world’s biggest brands.
Robin leads Pypestream’s Customer Experience and Success team. They have raised more than $40 million and hold 6 US patents on their proprietary artificial intelligence platform. A digital transformation expert for the world's largest enterprises, Robin joined Pypestream following his tenure as a professional services leader for IBM Watson. Robin is trusted by senior executives to both conceptualize and execute on business strategies including deployments of the most advanced artificial intelligence and digital technologies. He holds BS degrees in Engineering and Economics from the University of Pennsylvania.
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Intro/Outro = "Minding Your Business" by Eli P https://youtu.be/U5hM7tkCqMI shout out to my guy Eli!
Overlay - "Summer in NY" by Dyalla https://youtu.be/wI09_nJ4U1M Dyalla stays on it!
CONNECT ME AT MY NEW SITE! WWW.CHAMPRONBROOKS.COM where you can still connect with the MYB Community as well as my other tremendous ventures in real estate, podcasting, and banking all from one convenient location!
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