The ECCIPA project (Enhancing interCultural Competences In Pubblic Administration) aims to help make municipal services more responsive and inclusive for the integration of third-country nationals into cities.

It does this through the co-design and implementation of an innovative vocational training program that strengthens the skills of public officials working mainly in the reception and support services to migrants in three European territories: County Offenbach (Germany), City of Ravenna (Italy), City of Cartagena (Spain).

In this episode participants experienced the activity of the ECCIPA toolkit "A day in my shoes"

To find out more visit https:///www.comune.ra.it/aree-thematiche/progettual-e-services-for-migration/policy-for-migration/innovation/