Hello, hello listeners of Good Morning BSS World podcast. I can imagine there are moments when you are wondering what the future will be like. You also probably think what will be the skills of the future, which we as people will need to have to move forward in our business lives.
In the mid of September 2022 I had a great pleasure to have the discussion about the future skills with Nadia Pace. This took place during the CX Outsourcers 2022 event in Las Vegas. It was a great talk so we wanted to repeat it in here, in Good Morning BSS World podcast.
Make some coffee, sit comfortably and enjoy what Nadia is sharing with you. In this podcast you will get to know Nadia better. You will also find some BPO CX challenges which we have identified and finally the set of skills of the future.
Enjoy!
If you’d like to contact Nadia, those links will be helpful:
Nadia’s web page - https://nadia-pace.com/
Nadia’s LinkedIn - https://www.linkedin.com/in/nadia-pace-13513618/
Nadia’s email - contact@nadia-pace.com

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My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

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This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.