7 - Change Management for Adopting Customer-centricity (Part 1)
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7 - Change Management for Adopting Customer-centricity (Part 1)
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Description
At the heart of customer-centricity lies the concept of making the customer the focus of everything an organization does. This requires a shift in mindset and behavior, as well as...
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Author | The Podpire Network |
Organization | The Podpire Network |
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