Innovation and inclusion are important drivers for companies today, highlights Alice Acciarri, General Manager eBay Italy and Bocconi alumna, in a conversation in the Executive Chats series with Rector Gianmario Verona.

“Today, eBay is a wide community,” she says. “It is a global marketplace whose purpose is to create inclusion and opportunity for everyone.”

Regards innovation, “It starts from our customers’ needs. Our approach to market is customer focused and we don’t simply copy and paste innovation across markets. We listen to and adopt to local markets.”

Looking at inclusion, “We have created ‘Women at Ebay’ that is a community of employees working to progress on gender balance – also looking at the wider community in which we operate. In Italy we have created a special project to support and mentor female students and entrepreneurs.”