BizOps 101: Driving Strategy, Execution, and Trust

May 1, 2024 · 28m 12s
BizOps 101: Driving Strategy, Execution, and Trust
Description

When we think about strategy, we usually picture two groups: those who come up with high-level vision, and those who execute that vision through a strategy. But how do we...

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When we think about strategy, we usually picture two groups: those who come up with high-level vision, and those who execute that vision through a strategy. But how do we actually get from ideation to execution? And who’s responsible for seeing that through?

Shobhna Upadhyaya, BizOps & Strategy Leader, joins the podcast to talk about business operations (aka BizOps), which she explains as the team responsible for that important middle phase between strategy development and implementation. In demystifying BizOps, strategy leaders across industries can find themselves better equipped to cultivate cross-functional collaboration and overcome challenges within corporate structures and strategy.

Join us as we discuss:
  • How to maintain objectivity while being embedded in a specific line of business or functional area
  • Strategies for building trust and influence without authority
  • Balancing one-on-one conversations and group discussions to foster cooperation and resolve conflicts
  • The value of clear ownership and definition of roles in the strategy development process
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Author LivePerson
Organization Sweet Fish
Website -
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