Brand Building: Emotion in the Digital Transformation Era

Mar 20, 2019 · 24m 42s
Brand Building: Emotion in the Digital Transformation Era
Description

How do you build a brand in this era of digital transformation? With myriad different experiences and interactions through B2B and countless customer touchpoints, it’s more important than ever to...

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How do you build a brand in this era of digital transformation? With myriad different experiences and interactions through B2B and countless customer touchpoints, it’s more important than ever to make an emotional connection. Carla Hendra, chief executive at Ogilvy Consulting explains.
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Author Michael Krigsman
Organization Michael Krigsman
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