What's the best type of training? Cheap, convenient, and quick might seem to be the best answer. It costs your shop money when your techs are not repairing vehicles, right. Well consider this: training may seem expensive, but continuous training isn't a cost. It's an investment in employees to retain talent and provide high quality service in the automotive repair industry.

In this episode of Talking Shop with Shop Owner Doug Kaufman highlights the significance of continuous learning for technicians, service advisors and managers. Bill Snow, VP of franchise development at RadAir Complete Car Care and Tire Centers, joins to discuss various training methods and the challenges shop owners face in keeping employees up to date with the latest industry developments. 

The conversation underscores that training isn’t just about gaining technical knowledge; it’s about fostering personal growth and strengthening relationships within the team and the industry.

Talking Shop With ShopOwner is sponsored by AAPEX 2024, the premier business and networking event in the automotive industry.