Customer Success as a Revenue Driver
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Description
How do you define a strong customer success mindset and what are the benefits? Nick Mehta, CEO of Gainsight and Dhaval Moogimane, Senior Partner and High Tech and Software Industry...
show moreIn this episode:
- Making the case for customer success within your organization
- Helping employees understand the benefits of customer success
- Assess the sophistication of a customer success function
- What makes a good client success manager
- Building a durable business that scales with digital customer success
Information
Author | Renae Wolter |
Organization | This is Digital |
Website | - |
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