In this debut episode of By The Way, we cover topics such as how to avoid a toxic workplace, cybercrime and scams and helping your clients avoiding catastrophic financial loss, and how to build customer relationships with 'active listening'.

If you would like us to cover a particular issue or concern in the next episode of By The Way please feel free to email either Hamish or Richard:

hamish@hamishchadwick.com
richard.williams@bytherules.com.au