In this episode, we explore the forefront of critical communications in the emergency response sector by discussing the process a national organization went through to procure and roll out a critical communication solution that will be used nationwide.

Specifically, we talk about the Ambulance Radio Programme (ARP) and how they rolled out the new Mobile Data & Vehicle Solution (MDVS) to Ambulance Trusts in England and Wales.

The ARP have managed the ‘Airwave Service’ for ambulance trusts in England and Wales since 2005, so this includes the Radios, Mobile Data, Networks, and Control Room Systems used to communicate with operational crews. The technology is now undergoing a replacement programme, working with multiple suppliers, with this programme being led by ARP and funded by the Department for Health and Social Care. The MDVS rollout program is currently ongoing, beginning in April 2023 with the Yorkshire Ambulance Service, and planned to end December 2024. By the end of December 2023 the program had rolled out the mobile data and vehicle solution to more than 999 ambulances.

We are joined by Stuart Murphy, Stuart is the Senior Program Manager at the Ambulance Radio Program, and has over 25 years of experience in the delivery, national procurement, design, testing and service management of enterprise wide solutions across the health sector. Since joining the Ambulance Radio Programme in 2015, he has played a key role in their national procurement efforts. Before the Mobile Data & Vehicle Solution, he led a multi-discipline team on the design, build and testing of the Control Room Solution (CRS) up to 2021. He then began work on completing the pilot and now successful live delivery of the MDVS (Mobile Data Vehicle Solution) rollout which started in April 2023.

Find out more about the Ambulance Radio Program here: https://ambulanceradioprogramme.nhs.uk/

Please check out Omdia's Emerging Critical Tech & Innovation Survey in partnership with IWCE:
https://survey.alchemer.com/s3/7695058/e898235f6849

The survey should only take 10 minutes to complete. All participants will receive a free summary, and all IWCE participants who complete the survey will be invited to a session where the results will be shared in-person by myself and Ildefonso de la Cruz.

Please share with colleagues and customers and let's gauge the voice of the industry together!

Have a topic you’d like to discuss on the show?
Get in touch with us at critcommscircle@omdia.com