Everyone defines an emergency differently but ER staff have to respond every single time with balance and competency - a daunting ask!   
Many of us may find ourselves or a loved one needing emergency services.    At that time, we are often in a vulnerable space or in crisis and dependent on the individuals who have chosen this unpredictable and often intense & traumatic setting. My guest today is Dr. Jason Milk - he Is the medical director of a Cleveland Clinic emergency department and overseas 6 additional emergency departments including supervision of emergency staff.   He provides a window into the challenges of these first responders & provides direction and empathy for those who walk this integral path.  Dr. Milk highlights how the controlled chaos of an emergency room is as unique one moment to the next as are the individuals who need these services.  Working from a human approach, he speaks on the value of training to find equilibrium, utilizing a team dynamic, changes that impact the care model and how empathy and learning to take a Pause personally and professionally can make the job humbling, rewarding and sustainable. 

(00:00) Introduction to Mental Health and Emergency Services
(01:16) Dr. Jason Milk's Journey to Emergency Medicine
(07:14) The Nature of Emergency Medicine
(12:25) Training and Team Dynamics in the ER
(16:51) Challenges Faced in Emergency Care
(20:49) Understanding Mental Health Crises Post-Pandemic
(23:07) Emergency Room Challenges and Patient Care
(25:11) Self-Care Strategies for Emergency Clinicians
(28:20) Creating a Supportive Work Environment
(31:15) Recognizing and Addressing Burnout
(35:44) Innovative Approaches to Wellness in Healthcare
(37:31) Advice for Aspiring Emergency Responders

Thanks for listening! Therapist Caise 

Find Me: caiserodemchale.com
Reach Me: therapistcaise@gmail.com
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"Capturing Stories & Inspiring Recovery!"