GenAI in retail: Transforming consumer experiences and business efficiency

Dec 26, 2023 · 14m 21s
GenAI in retail: Transforming consumer experiences and business efficiency
Description

In episode six of our Generative AI (GenAI) series, we delve into the transformative impact of AI on the Indian consumer products and retail industry. The EY Consumer Index survey...

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In episode six of our Generative AI (GenAI) series, we delve into the transformative impact of AI on the Indian consumer products and retail industry. The EY Consumer Index survey reveals that a staggering 82% of Indian consumers are embracing AI, surpassing global trends. Join us as we explore how AI is revolutionizing shopping experiences, influencing decision-making processes, and providing valuable insights into logistics and supply chain management, with Angshuman Bhattacharya, EY India Partner and National Leader in Consumer Products & Retail. Let us deep dive into understanding the symbiotic relationship between AI and customer satisfaction.
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Author EY India
Organization EY India
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