How Do I Listen to Customers? XCIV 5-Minute Lunch Lesson The Digital Brownbag - The Doctor of Digital™
Sep 9, 2021 ·
4m 56s
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
In truth, we are at a point in time where the customer experience matters more than ever before. Everyone has had a great experience with a company or provider that...
show more
In truth, we are at a point in time where the customer experience matters more than ever before. Everyone has had a great experience with a company or provider that left you feeling happy and satisfied. On the other hand, everyone has also had a bad experience with a brand. We all have stories of interaction with businesses, both positive and negative, and we share the stories with our family and friends. What is different about today that puts us in a customer experience renaissance? Mostly, it’s Social Media!
show less
Information
| Author | The Doctor of Digital™ |
| Organization | The Doctor of DigitalTM |
| Website | - |
| Tags |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company
Comments