How Tim Coonan Is Nurturing a People-First Coffee Company at Big Shoulders Coffee
Sep 9, 2024 ·
30m 37s
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Description
Join U3 co-founder Kristi Ross and her co-host Greg Hess in an inspiring conversation with Tim Coonan, co-founder of Big Shoulders Coffee, a hospitality-driven company that prioritizes their customers, their...
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Join U3 co-founder Kristi Ross and her co-host Greg Hess in an inspiring conversation with Tim Coonan, co-founder of Big Shoulders Coffee, a hospitality-driven company that prioritizes their customers, their team, and their producers.
When Tim and his wife Patricia, both accomplished leaders in the restaurant industry, were starting to think about their own coffee business fourteen years ago, there were very few cafés in Chicago that were as focused on customer-centered service as their restaurant counterparts. So they set out to change that with Big Shoulders.
Today, Big Shoulders Coffee is an award-winning coffee roasting company with six cafés across Chicago, a booming online retail shop, and a thriving food service wholesale. Their long list of accolades includes being named Small Chain/Franchise Champion in the 2024 Golden Bean World Series and being named the #1 Independent Coffee Shop in the US by USA Today in 2023.
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This podcast is created by U3 Coffee for informational, educational, and entertainment purposes only. While we strive for accuracy, opinions and representations of facts are those of individuals and not necessarily U3 Coffee.
Copyright © 2024 U3 COFFEE, LLC. All rights reserved. Terms of Use on u3coffee.com apply. Reproduction, distribution, or public display is prohibited. Download for personal use is permitted.
'U3 COFFEE' is a trademark owned by U3 COFFEE, LLC.
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When Tim and his wife Patricia, both accomplished leaders in the restaurant industry, were starting to think about their own coffee business fourteen years ago, there were very few cafés in Chicago that were as focused on customer-centered service as their restaurant counterparts. So they set out to change that with Big Shoulders.
Today, Big Shoulders Coffee is an award-winning coffee roasting company with six cafés across Chicago, a booming online retail shop, and a thriving food service wholesale. Their long list of accolades includes being named Small Chain/Franchise Champion in the 2024 Golden Bean World Series and being named the #1 Independent Coffee Shop in the US by USA Today in 2023.
Like our content? Stay connected.
Subscribe:
* U3 podcast for new episodes each week
* YouTube Channel
Connect:
* Sign up for our newsletter
* Visit our website
Follow us:
* X
* TikTok
This podcast is created by U3 Coffee for informational, educational, and entertainment purposes only. While we strive for accuracy, opinions and representations of facts are those of individuals and not necessarily U3 Coffee.
Copyright © 2024 U3 COFFEE, LLC. All rights reserved. Terms of Use on u3coffee.com apply. Reproduction, distribution, or public display is prohibited. Download for personal use is permitted.
'U3 COFFEE' is a trademark owned by U3 COFFEE, LLC.
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