Intelligent and Automated Aftersales Workshops Ep 54

Oct 12, 2021 · 45m 20s
Intelligent and Automated Aftersales Workshops Ep 54
Description

The future of the automotive aftersales workshop is becoming increasingly intelligent and automated thanks to advances in rugged hardware and software solutions. In this video, Russell Younghusband from Getac discusses...

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The future of the automotive aftersales workshop is becoming increasingly intelligent and automated thanks to advances in rugged hardware and software solutions. In this video, Russell Younghusband from Getac discusses how artificial intelligence and automation are transforming the workshop. Getac provides ruggedized hardware designed for harsh workshop environments. Their devices can withstand drops, spills, and heavy use under and around vehicles. With a full shift battery life, technicians have computing power that can go wherever the work does. On the software side, solutions deliver business intelligence and AI to streamline operations. Technicians have instant access to schematics, wiring diagrams, digital job cards, and parts inventory. Electronic vehicle health checks and diagnostics are automated. All of this provides an integrated platform for managing the workshop more strategically. AI and automation handle many of the mundane tasks, freeing up staff to focus on high-value work. The days of paper systems, clocking in the corner, and manual vehicle checks are over. Now health checks, diagnostics, and more are performed on rugged devices and synced to the cloud. Workshop management has an intelligent system to oversee planning, scheduling, and optimization. Instead of fighting fires, managers have insights and tools to improve the business. The future of the aftersales workshop is connected, intelligent, and automated. With rugged hardware, software, and AI, facilities can boost productivity, reduce costs, and deliver a superior customer experience. The technologies may be advanced, but they are designed to simplify operations and make life easier for technicians and managers. The automotive workshop is getting smarter, and the benefits are huge.
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