Did you know that businesses lose $75 billion in revenue every year when unsatisfied customers switch to another brand? Why? Customer service issues. Last year alone saw 67% of customers moved away from brands because they did not receive the customer service they required! The existing support chatbot solutions are highly robotic, menu or keyword-based and fail to understand the context of conversations, leading to frustrated customers and loss of sale/potential lead for the businesses.

Read More:- https://www.relish.ai/post/introducing-conversational-faq-s