ISP Telum Gains Operational ITSM Edge

Mar 30, 2015 · 14m 8s
ISP Telum Gains Operational ITSM Edge
Description

The next edition of the HP Discover Podcast Series delves into how Telum in Northeast Mexico improves their ISP services delivery reliability through quality assurance and higher availability using advanced...

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The next edition of the HP Discover Podcast Series delves into how Telum in Northeast Mexico improves their ISP services delivery reliability through quality assurance and higher availability using advanced monitoring software.

To learn more about how they have matured their process, technology and IT culture, joined Max Garza O'Ward, Head of IT Operations at Telum, an ISP based in Monterrey, Mexico. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Sponsor: HP.]
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Author Dana Gardner
Organization Dana Gardner
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