KLAS Insights Episode 2 – Yaa Kumah-Crystal, Approaches on Rehumanizing the Patient Experience

Mar 30, 2022 · 28m 21s
KLAS Insights Episode 2 – Yaa Kumah-Crystal, Approaches on Rehumanizing the Patient Experience
Description

Dr. Yaa Kumah, currently a Pediatric Endocrinologist and the Biomedical Informaticist at Vanderbilt University Medical Center, speaks with Adam and Dan on how computers and emerging technology can rehumanize the...

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Dr. Yaa Kumah, currently a Pediatric Endocrinologist and the Biomedical Informaticist at Vanderbilt University Medical Center, speaks with Adam and Dan on how computers and emerging technology can rehumanize the patient and provider experience. She emphasizes throughout the conversation about the change that the COVID-19 pandemic brought, and how providers became more willing to try new technology and implement different approaches to enhance the patient experience. She touches on the 21st Century Cures Act which aims to streamline delivery for drugs, accelerate research and improve health services to patients overall. This leads to “humanizing” the patient experience through transparency. The challenge then is how patients are giving feedback on these tools and the follow up process on simplifying the process for them.
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Author KLAS Research
Organization KLAS Research
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