In this episode, host and co-founder Sudhanshu Shekhar talks to Tiffany Haynes, a powerhouse in FinTech and HR Tech, and COO at Fingercheck. With an illustrious career spanning 20 years at Jack Henry & Associates, she's been a driving force in fintech operations, program management, and leading consumer-facing experiences. She spearheads innovation in HCM SaaS, revolutionizing how small businesses manage their workforce. In small businesses, competency frameworks are agile, focusing on core skills tailored to business goals. They emphasize versatility and cross-functional abilities, essential in smaller teams where employees wear multiple hats. Tune in as we dive deep with Tiffany on how competency frameworks drive success in small businesses and more!