Hope you’re enjoying the series so far.

Up to now, we’ve covered a general primer on EI, an interview on SELF, and then 2 Parts on Self-Awareness (with another interview to come soon on this topic).

Now today – it’s all about self-assessment – and finding out what your EQ (score) or in this case the ECR is. It’s very important to get a baseline – where you’re at!!

My Guest is John Broderick, a Founding Director of Roche Martin Ltd.

John Broderick is a consulting psychologist with considerable experience in assessment, training, coaching and teaching in emotional intelligence assessment, leadership development and psychometrics.

He is a qualified trainer in a range of psychometric tools, the Emotional Capital Report (ECR) and ECR360, the MMPI-2, & NEO personality Inventory. Along with his Australian colleague and business partner, Dr Martyn Newman, he has spearheaded training in Emotional Intelligence, leadership and professional coaching in Ireland.

He is a founding Director of Roche Martin Ltd, a leadership development company. John has also worked for several years in third level counselling, research and development.

A registered member of the Psychological Society of Ireland and founder member of the Division of Counselling Psychology, he is also a member of the Coaching Psychology Group in PSI and the Irish branch of the Association For Coaching. 

I was delighted to sit with John when he was in Cork in February and talked about his own Emotional Intelligence Journey and deep dived into the area of psychometrics and how these are used in emotional intelligence and assessing clients.

Topics covered:

The use of psychometrics in counselling psychologist in his early career
First discovering emotional intelligence in around 2001
Finding EI making so much sense when understanding it
A lovely complement to personality testing work John was doing
The model John was focused on the Baron EQ-I measurement tool / survey on EI – published in 1997
Looking at the factors, apart from IQ, that is enabling people get on well in life and helping them to be successful
Understanding the value of EI assessments
Benefits of EI assessment tools
The magic of using a measurement tool in a coaching engagement
It’s all about standing back from your own experience and discussing the results
Looking at the different competencies from the Emotional Capital Report
Graphs from Psychometrics help create a conversation
Key areas to focus on:
Having a solid psychometric - ensure the assessment meets rigours testing
Can you as a coach open up areas of conversation using the results – The ECR gives you a language to explore areas
The Language of EQi wasn’t well applied to Leadership – this was the gap that John identified
Paying attention to Emotions in the workplace has a huge benefit leading to success
A new psychology of leadership using Emotional Capital
The ECR was normed on Business People
How the 10 competencies were selected for the ECR Report
What were the key competencies that distinguished (using 145 papers & 6 PhD thesis used) – rationalized from 20 down to 10 skills – these became the basis of the report
How to interpret the scores from an Emotional Capital Report
Dealing with the anxiety from any assessment or test
Key to remove this type of conversation – this is about what you are trying to achieve
Define what you want to achieve first and then look at the competencies
Train coaches to build a conversation with a Coachee before seeing any result
Identify what are the areas of opportunity before looking at the scores/competencies
This is key – work on these first and then look at the report and see if there is a mapping (as it relates to the benchmark to others!!!!)
Eg – self-reliance – what does this look like when working well? –
Is this serving me well or working against me?
High scores can be just as much a deficit as low scores?
Take it back to what I’m trying to achieve….not about getting the high scores in every area!
These are skills that can be developed – paying attention to these and practicing them you will grow!
Eg – Relationships skills….high but don’t back themselves…
This can be challenging – relations
Empathy – being in the other person’s shoes
Improving and measuring Empathy?
Tuning into the emotions and actions of others
Being sensitive, and understanding the other persons experience
Empathy is the glue of relationships
What does low empathy look like? Not tuning in
Empathy and Self-awareness connected
Counselling psychologists are trained to listen
Building rapport, listening, and acknowledge other people
Being Genuinely curious about the other person’s experience
How can we show improved Empathy – measurement
Company engagement scores?
How engaged are employees?
Tracking the Pulse of the employees and customers
The Sky Study with RocheMartin – focusing on empathy
The Billion Dollar mistake – training for IQ!!
Emotional Intelligence underpinned by Trust
Any patterns emerging from ECRs that show skills that are lower than others?
Empathy and Relationships skills tended to be lower
Taking the ECR and when would they take it again?
Key to take the ECR and put the action plan into practice
Changing the brain is the key piece of work to be done!
Encouraging the client to create the plan
Action, Reflection and Action, Reflection


Website – www.rochemartin.com

If you’re interested in more details on what was covered in this episode, would like to explore your own Emotional Intelligence deeper, I’d be happy to discuss this further and look at coaching opportunities.

Please do get in touch via email at Rob@robofthegreen.ie or connect in over any of the social channels - @robofthegreen