RiskBites: Dealing with Angry Patients

Aug 17, 2024 · 8m 47s
RiskBites: Dealing with Angry Patients
Description

At Dental Protection, we are seeing an increase in the number of calls from members who are dealing with upset, angry or aggressive patients. In this episode of RiskBites, Senior...

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At Dental Protection, we are seeing an increase in the number of calls from members who are dealing with upset, angry or aggressive patients.

In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dentolegal consultant Dr Kiran Keshwara provide helpful advice on how to recognise an upset or angry patient and provide tips and strategies on how to manage these challenging situations, achieving this best outcome possible for you and your patient.
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Author MPS
Organization MPS
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