S2 Ep 21 Doing customer support the right way

Oct 24, 2022 · 35m 11s
S2 Ep 21 Doing customer support the right way
Description

Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of...

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Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and how to leverage support to create a unique differentiator and competitive edge.
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Author Omdia
Organization Omdia_ETAS
Website -
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