S2 Ep3 - How to turn support into strategic advantage - Part 1
Feb 7, 2022 ·
36m 12s
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of...
show more
Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of this two-part series, we speak with Oracle SVP for Applications Service Excellence Maz Songerwala to get under the hood on how to strategically leverage support in delivering service excellence.
show less
Information
| Author | Omdia |
| Organization | Omdia_ETAS |
| Website | - |
| Tags |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company
Comments