S2E9 - Customer Love: The Art of Retaining Customers
Sep 5, 2023 ·
41m 11s
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Description
On this episode of the Cost 2 Boss podcast, Mike and Loren discuss customer retention. Retaining customers is important as acquiring new ones can be expensive. They explore strategies such...
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On this episode of the Cost 2 Boss podcast, Mike and Loren discuss customer retention. Retaining customers is important as acquiring new ones can be expensive. They explore strategies such as excellent customer service and personalizing the experience. Building long-term relationships can increase customer lifetime value and lead to higher profits. Loren and Mike also share some of their own worst customer experiences. Tune in for valuable tips on keeping customers happy and increasing their lifetime value.
Show Links
FB - @Cost2Boss
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Show Links
FB - @Cost2Boss
Information
Author | Robert Johnstone |
Organization | Robert Johnstone |
Website | - |
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