Simple But Not Easy – Why You Should Be Focusing On Customer Experience In 2020 & Beyond

Jan 29, 2020 · 30m 10s
Simple But Not Easy – Why You Should Be Focusing On Customer Experience In 2020 & Beyond
Description

If you’ve logged into ANY social media platform recently, you’ve probably noticed that more and more people (and brands) are talking about customer experiences. What it means to create a...

show more
If you’ve logged into ANY social media platform recently, you’ve probably noticed that more and more people (and brands) are talking about customer experiences. What it means to create a better experience, how to do it, why you SHOULD be doing it, and why it’s the next big thing.

One person who is living and breathing this philosophy of putting the customer at the center of everything you do is Drift’s own Julie Hogan.

So we sat down with her to understand what the heck even is customer experience, how you measure it, and how you can start implementing it today.

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sammi, Sara, and Julie on Twitter @sammireinstein @sara_pion
@jalicedev @HYPERGROWTH_Pod
show less
Information
Author Casted
Organization Casted
Website -
Tags
-

Looks like you don't have any active episode

Browse Spreaker Catalogue to discover great new content

Current

Podcast Cover

Looks like you don't have any episodes in your queue

Browse Spreaker Catalogue to discover great new content

Next Up

Episode Cover Episode Cover

It's so quiet here...

Time to discover new episodes!

Discover
Your Library
Search