Smart Access Solutions - Hotels-Resorts-Inns | Ep. #181

Feb 18, 2020 · 10m 19s
Smart Access Solutions - Hotels-Resorts-Inns | Ep. #181
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Do you like doors that are hard to open or loud? Neither do your guests. Stay with me to find out how to solve this problem. What does every hospitality...

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Do you like doors that are hard to open or loud? Neither do your guests. Stay with me to find out how to solve this problem.

What does every hospitality property need to offer? Near the top of the list has to be convenience and security.

How can hospitality properties evolve? With smart access solutions.

Hospitality properties are more than just bricks and mortar, they move people. A busy property is the exact opposite of inactivity. With everything you have to deal with on a daily bases, one thing you might not notice but every guest notices it right away is:

How does the door open?

Am I really welcome?

Do I feel safe here?

Perfecting security and openness at the same time isn’t always that simple, so in this episode, I will share things you should consider.

From family-run bed and breakfast, resort, inn, right up to luxury hotels – wherever you go the guests expect everything they have at home, and usually more.

Paying guests want convenience and security without compromise. Most pick up on everything that makes a property unique within a second of arrival. Your goal is always for your guests to feel comfortable and perceive their stay as an experience.

Individuality, unique design and quality are the fundamental factors that ensure guests feel personally valued. Simply the way the door opens into the property reception can say a lot. A friendly welcome doesn’t just come from the staff, it’s also dependent on the seamless interaction between convenience, design and technology.

To turn your property into an experience should be the goal of your architects, contractors or you as property owners and managers. You can appeal to the guests’ senses by keeping check-in brief and use digital technology to control access authorizations. Get doors to open and close by themselves to ensure immediate relaxation and if your property has a public spa area a level of intimacy appreciated by guests with digital access.


Here is what your hospitality property should consider

This is where it is important to image the entrance first. This is where personal appreciation of the guest begins and the door plays an important role here. You only get one chance to make a first impression.
Automatic entrance systems in the lobby ensure a smooth transition between inside and out, it cuts down on fighting with luggage and provides a thermal buffer from the outside.

A couple of ways this could be accomplished:
Revolving doors
As the central element of an attractive and energy-efficient entrance, revolving doors can improve control of public traffic and ease of passage for users.

Sliding doors
Entrance areas can be designed to look interesting and individual with the curved sliding door: semi-circles that curve outwards or inwards, segments, full circles, ovals or double segments – there are numerous possibilities.


Continue reading and I will share with you at least 9 more items you need to consider for smart access solutions...


⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY CONSULTING:
https://keystonehospitalitydevelopment.com/KHDC181

Join the best hotel, resort, inn or bed and breakfast group for you

https://keystonehospitalitydevelopment.com/KHDC178.


The Keystone HDC Training Tutorials

https://courses.keystonehospitalitydevelopment.com/


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Listen to The Hospitality Property School PODCAST here:

https://keystonehospitalitydevelopment.com/itunes-podcast

https://www.spreaker.com/keystonehdc


YouTube
https://youtu.be/z99YL7Cgv0M


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Author Gerry MacPherson
Organization Gerry MacPherson
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