Welcome to the Hey Docs! Podcast with your host, Jill Allen.

Today, we have a special guest, Dr. Robert Trujillo, joining us. He is here to share his company, Orthovated, and how it can help practices with clinical onboarding. From hiring to getting new clinical employees up to speed to employee retention, we cover it all!

Let’s get started!

Summary

Robert Trujillo, an orthodontist and founder of Orthovated, discusses the importance of effective onboarding and training for new hires in the dental industry. He shares his own experience of recognizing the need for better training in his practice and how it led to the creation of Orthovated. Robert emphasizes the significance of pre-boarding, which includes engaging with new hires before their first day of work to make them feel welcomed and supported. He also highlights the four C's of onboarding: compliance, clarification, connection, and culture. Robert provides tips for enhancing teaching and communication to support new hires and improve employee retention.


Takeaways

• Pre-boarding is a crucial phase in the onboarding process that involves engaging with new hires before their first day of work to make them feel welcomed and supported.
• Effective onboarding and training can significantly improve employee retention and create a positive work culture.
• Communication is key in the onboarding process, and it is important to over-communicate and find different ways to convey information to ensure understanding.
• Taking responsibility for effective communication and training is essential for the success of new hires and the overall growth of the practice.

https://www.orthovated.com/
https://www.facebook.com/orthovated

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Chapters

00:00
Introduction and Background
03:56
Recognizing the Need for Better Training
06:35
The Importance of Pre-boarding
10:31
Onboarding and Long-term Retention
12:50
Enhancing the New Hire Setup
19:47
Empowering New Hires through Orthovated
30:53
Tips for Teaching and Communication
37:28
Conclusion and Contact Information


Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.

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Episode Credits:
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell