In this episode of Ask Christina 1st, we talk about client emergencies and how they affect how you run your business. Can you ever remember a time where your client made you feel frantic and out of control? Well that happens when we fall into the trap of allowing our clients emergencies to become ours. The goal is to remain in peace while you are bombarded with these issues. A key to doing this is by responding at a time that is suitable for you even if that means not right away. A clients emergency can surface at any given time and it doesn't make sense for you to disturb your business in order to immediately attend to this matter. The question you have to ask yourself is “is this okay for my business?” Determine whether or not the situation truly affects your business while also considering your feelings towards the matter. A great way for finding out how many times you’re disrupted a day is by creating a time log. For five days keep a log of how often you were hijacked. This will help you figure out how much time you need to set aside a day, week, or month to help you with emergencies and interruptions.

In this episode you will learn:

1. Why your clients emergencies are not yours.

2. Proper ways to handle the situation so that you remain calm and in peace.

3. How to create a time log to help figure out the time you need to set aside for emergencies.

When people are in a state of urgency they typically tend to release that energy onto everyone else. As a business owner it's your job to handle all situations in a friendly and professional way even when someone is in an emergency.

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