In an increasingly interconnected world, the technical infrastructure enabling our constant connectivity can be precariously fragile. That became all too apparent yesterday when a major failure tore through telecom giant AT&T, downing wireless service for tens of thousands nationwide over nearly 11 hours. Just what transpired behind the scenes? How could a mammoth provider like AT&T have service disrupted across America? What remedies were available to those suddenly disconnected? How dependent have we truly become on access anytime, anywhere? Join us as we explore the what, why and how behind AT&T’s mass outage that offered a sobering glimpse into our reliance on telecom networks. Learn steps you can take in case future failings threaten your smartphone’s signal. And reflect on whether society carries too much on the fragile backbone of cloud computing and wireless infrastructure—when even giants like AT&T can stumble. After today, you may view that “coverage everywhere” claim in a different light.