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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better...
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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!
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Radical Candor: Communication at Work
Radical Candor: Communication at Work
Radical Candor Q&A: Jason Answers Our Most Frequently Asked Questions 6 | 28
24 JUL 2024 · Jason's turn being radically candid with the same FAQs from last week's episode.
Now it’s Jason’s turn! On this episode of the https://www.radicalcandor.com/candor-podcast/, Jason tackles the same frequently asked questions about Radical Candor posed to Kim last week. He shares his perspective on defining Radical Candor, addressing its misuse, and handling feedback in various work environments, including remote, hybrid, and multi-generational workplaces. The conversation covers effective communication strategies, building relationships, and maintaining accountability. Jason also discusses navigating toxic work environments and offers rapid-fire answers to common questions. Tune in for a thoughtful exploration of how to apply Radical Candor in different contexts to foster better relationships and clearer communication.
Get all of the show notes at https://www.radicalcandor.com/podcast/faqs-jason-6-28/.
Episode Links:
- https://www.linkedin.com/pulse/evolution-email-from-darpa-daily-overwhelm-radical-candor-avdnc/
- https://www.radicalcandor.com/frequently-asked-questions/
- https://www.radicalcandor.com/podcast/faq-kim-scott-6-27/
- https://www.radicalcandor.com/podcast/app-overload-6-21/
- https://www.radicalcandor.com/podcast/s3-e10-how-to-practice-radical-candor-with-your-boss/
- https://www.radicalcandor.com/podcast/dont-let-a-bad-boss-derail-you-6-18/
- https://www.radicalcandor.com/podcast/s3-e7-practicing-radical-candor-in-remote-workplaces/
- https://www.radicalcandor.com/podcast/s3-e13-how-to-choose-a-radically-candid-boss/
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Jason and Amy introduce the episode, in which Jason answers the same FAQs posed to Kim in the previous episode.
(00:01:08) Defining Radical Candor
Jason’s definition of Radical Candor and how it can differ based on personal interpretation.
(00:02:18) Misuse of Radical Candor
What to do when someone uses Radical Candor as an excuse to act like a jerk.
(00:06:53) Challenges in Remote and Hybrid Environments
The application of Radical Candor in remote and hybrid work settings.
(00:12:43) Building Relationships
Tips for building relationships, such as having regular one-on-one conversations outside of the usual work context.
(00:15:59) Multi-Generational Workplace Dynamics
Challenges and solutions for practicing Radical Candor in a multi-generational workplace.
(00:23:03) Accountability and Generational Differences
Clarifying expectations and appreciating different perspectives on work value.
(00:26:38) Being Radically Candid with Your Boss
Strategies for practicing Radical Candor with one's supervisor.
(00:29:51) Dealing with Toxic Work Cultures
Navigating and transforming toxic workplace environments using the principles of Radical Candor.
(00:36:03) Radical Candor Tips
A quick recap of key points from the episode in a lightning speed round.
(00:38:32) Conclusion
Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27
17 JUL 2024 · Kim and Amy tackle some radically candid questions.
On this episode of the https://www.radicalcandor.com/candor-podcast/ Kim and Amy answer some of the https://www.radicalcandor.com/frequently-asked-questions/ about Radical Candor in a fun and engaging quiz show format. They cover key topics such as handling people who misuse Radical Candor as an excuse to act like a jerk, the challenges and benefits of practicing Radical Candor in remote and hybrid work environments, and navigating generational differences in the workplace. They also provide actionable advice on being radically candid with your boss and dealing with toxic work cultures. Listen in for insightful discussions, practical advice, and a touch of humor as Kim and Amy share their experiences and answer your radically candid questions.
- https://www.radicalcandor.com/frequently-asked-questions/
- https://www.radicalcandor.com/podcast/s3-e10-how-to-practice-radical-candor-with-your-boss/
- https://www.radicalcandor.com/podcast/s3-e7-practicing-radical-candor-in-remote-workplaces/https://www.radicalcandor.com/podcast/s3-e7-practicing-radical-candor-in-remote-workplaces/
Get all of the show notes at https://www.radicalcandor.com/podcast/faq-kim-scott-6-27/.
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Kim and Amy introduce the episode, a Q&A style discussion to address frequently asked questions about Radical Candor.
(00:02:39) Misuse of Radical Candor
Handling situations where Radical Candor is used as an excuse for aggressive behavior.
(00:07:04) Impact of Intent and Observations
Distinguishing between good intentions and bad behavior and how to address observed impacts.
(00:10:47) Radical Candor in Remote Settings
The challenges and adaptations necessary for implementing Radical Candor in remote or hybrid work environments.
(00:15:21) Intentionality in Communication
The importance of intentional check-ins and maintaining open communication channels in virtual settings.
(00:20:51) Radical Candor Across Generations
Applying Radical Candor in multi-generational workplaces, focusing on mutual respect and understanding.
(00:25:36) Candid Conversations with Leadership
Approaching conversations with leaders in a candid manner, especially when resistant to feedback.
(00:32:33) Radical Candor Tips
A quick recap of key points from the episode in a lightning speed round.
(00:33:51) Conclusion
Radical Candor “Asks” Jeff Wetzler: The Foundational Skill of Asking Questions 6 | 26
10 JUL 2024 · The fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor.
Kim sits down with https://www.linkedin.com/in/jeff-wetzler-9ba3824/, author of "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life." Recorded live, the conversation explores the fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor. Jeff shares insights from his book, discussing the importance of tapping into the knowledge and perspectives of those around us. They delve into the five practices of “The Ask Approach" and reflect on audience questions, offering valuable takeaways for leaders and individuals alike. Tune in to learn how to transform your communication and leadership through the power of asking questions.
Get all of the show notes at https://www.radicalcandor.com/podcast/word-police-6-25/.
Episode Links:
- Jeff Wetzler: https://www.linkedin.com/in/jeff-wetzler-9ba3824/
- https://www.askapproach.com/
- Radical Candor Coffee Break: Exploring The Ask Approach https://www.youtube.com/live/ddBUHNrq_r4?feature=shared
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Amy introduces a conversation between Kim and Jeff Wetzler, founder of “The Ask Approach” and author of “Ask.”
(00:01:01) Jeff's Book "Ask"
Jeff explains the premise of his book and the importance of tapping into the hidden wisdom of those around us.
(00:02:50) The Desire to Read Minds
The common desire to read minds and how asking questions effectively achieves this.
(00:04:00) Misinterpretations and Feedback
The challenges of interpreting facial expressions and the importance of asking directly.
(00:05:08) Ruinous Empathy
The concept of ruinous empathy and the reasons people withhold valuable feedback.
(00:08:14) The Importance of Commitment Conversations
The need for clear commitment conversations in management and leadership.
(00:11:11) The Certainty Loop
The concept of the certainty loop, and how assumptions shape perceptions and limit curiosity.
(00:13:01) Expanding the Repertoire of Questions
The need for a variety of questions to uncover deeper insights and perspectives.
(00:14:30) Strategies for Quality Questions
Strategies for posing quality questions and highlights the importance of soliciting feedback.
(00:17:28) Inviting Critical Feedback
The importance of explicitly inviting critical feedback and how to respond to it constructively.
(00:19:22) Checking for Understanding
Better ways to check for understanding without sounding patronizing.
(00:23:04) Handling Emotional Responses
The value of curiosity in handling emotional responses and moving towards Radical Candor.
(00:25:32) Listening to Learn
The concept of listening to learn, focusing on content, emotion, and action.
(00:28:04) Choosing Curiosity
Curiosity as a choice and foundational step in the ASK approach, which focuses on learning from others.
(00:29:44) Making It Safe
Strategies to make it safe for others to share their thoughts and the role of psychological safety.
(00:33:40) Pose Quality Questions
Differentiating between clumsy and quality questions, and asking questions that seek to understand others genuinely.
(00:39:04) Listen to Learn
Listening effectively not just for content, but also the emotion and action in the words.
(00:40:37) Reflect and Reconnect
Reflecting on feedback and reconnecting with the person who provided it to ensure clarity and appreciation.
(00:43:32) Conclusion
Radical Respect: The Jedi Mind Trick 6 | Bonus
3 JUL 2024 · This week Radical Candor shares an episode of Radical Respect, where Kim and co-host Wesley Faulkner discuss the dreaded bloviating BSer with guest Tyler Chou, The Creators' Attorney.
Failing to call people on their BS breeds problematic overconfidence that can harm collaboration and team confidence, especially among team members who are systematically disadvantaged. In this episode, Kim and Wesley discuss bloviating BS with Hollywood attorney Tyler Chou, who shared her experience working under a boss with no entertainment experience but strong connections in the industry. Even though she was more knowledgeable, his BS made her feel gaslit and afraid to speak up.
Tyler Chou has been a Hollywood attorney for the last 15 years. Having worked in VP and SVP roles at companies like Disney, Skydance, BuzzFeed and Open Road Films. As well as large law firms. Tyler has been the lead attorney on 16 feature films including Saving Mr. Banks and Cinderella. She has some battle stories to share about how brutal it is to work as an Asian woman in a white, man dominated industry.
Now, Tyler is the Founder & CEO of Tyler Chou Law for Creators and her life’s mission is to protect creators. She’s deeply passionate about helping young creators with millions of subs grow their businesses to 6-7 figures and functions as a fractional COO and GC. She is a thought leader who discusses the intersection of Hollywood and digital media and believes YouTube is the new Hollywood.
A year ago Tyler started her own YouTube channel as a creative challenge and has been blown away by how quickly her channel has grown. Her channel focuses on creators, helping them build out their businesses
Get all of the show notes at https://www.radicalcandor.com/podcast/word-police-6-25/.
Episode Links:
- https://www.youtube.com/@TheCreatorsAttorney
- https://linktr.ee/thecreatorsattorney
- Original Episode: Radical Respect S3 | Ep1 - The Jedi Mind Trick https://radicalrespectbook.com/podcast-season-3/episode-1-the-jedi-mind-trick-1 / https://youtu.be/e0SPpCRilN8?feature=shared
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Kim and co-host Wesley introduce guest Tyler Chou, The Creators' Attorney.
(00:01:17) Creators' Attorney Explained
Tyler discusses her focus on YouTube creators and the legal challenges they face.
(00:02:10) Media Challenges and Solutions
The legal needs of creators and Tyler's personal journey to YouTube content creation.
(00:05:36) Workplace Dynamics and BS
Examination of 'bloviating BS', its impact on workplace dynamics, and systemic issues.
(00:08:27) Experiences with Bloviating BS
Personal experiences with bloviating BS in professional and personal life, reflecting on the challenges and impacts.
(00:13:51) Hollywood's Broken System
The systemic issues in Hollywood, including nepotism and gaslighting by bosses.
(00:17:35) Speaking Up and Taking Action
The difficulties and importance of speaking up against BS, especially for women and marginalized groups.
(00:24:00) Tyler's Hollywood Experience
Tyler elaborates on her challenging experiences in Hollywood, including job insecurity and gaslighting.
(00:26:36) Transition to the Creator Economy
Transition to the creator economy, the growth of the law firm, and the importance of protecting creators legally.
(00:31:07) Hiring and Work Culture
Tyler talks about her hiring philosophy and ensuring a positive work culture in her law firm.
(00:35:44) Explicit Agreements in the Workplace
The importance of making implicit agreements explicit in professional relationships and contracts.
(00:37:27) Contact Information
How listeners can reach Tyler for legal advice and support in the creator economy.
(00:38:58) Conclusion
Breaking the 'Word Police' Myth: How Inclusive Language Builds Stronger Teams 6 | 25
26 JUN 2024 · The ROI of changing language to be more inclusive.
Kim, Jason, and Amy discuss the importance of using inclusive language and the impact of non-inclusive language, often dismissed as being "too sensitive.” They explore the concept of "red words," terms that can shut down communication by triggering negative reactions, and emphasize that good communication is measured by its impact on the listener. They share personal anecdotes illustrating how specific words can cause offense and stress the importance of being mindful of the language used to foster an environment of mutual respect and understanding. The episode also delves into the resistance some people have to changing their language and how acknowledging and adapting to others' sensitivities can significantly improve communication and relationships.
Get all of the show notes at https://www.radicalcandor.com/podcast/word-police-6-25/.
Episode Links:
- https://www.linkedin.com/pulse/word-police-have-we-become-too-sensitive-kim-scott-0grrf/
- https://www.radicalcandor.com/podcast/how-to-apologize-6-22/
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Kim, Jason and Amy introduce the episode, a discussion on the impact of non-inclusive language.
(00:0:33) The Impact of 'Red Words'
The concept of "red words," phrases that trigger negative reactions and shut down communication.
(00:04:32) The Effect of Words
How certain words can create different responses and understanding these reactions.
(00:07:19) Addressing Non-Inclusive Language in Emails
Non-inclusive language in emails and how it can be handled to avoid excluding team members.
(00:08:59) Handling Public Criticism and Correction
A story about receiving feedback on social media, and the importance of accepting corrections publicly.
(00:11:18) ROI of Inclusive Language
The ROI of changing language to be more inclusive.
(00:14:58) Overcoming Resistance and Acknowledging Bias
Why some people resist changing their language, and acknowledging and addressing biases.
(00:17:46) Current Relevance of Biased Language
Current issues with language in society, emphasizing the need to avoid perpetuating harmful behaviors.
(00:20:47) The Impact of Words on Relationships
The role of words in building respectful environments and how using the right language can enhance relationships.
(00:26:19) Apologizing for Language Mistakes
How to handle mistakes in language use, and the importance of being open to reminders and corrections.
(00:29:38) Issues with Traditional Titles
Why certain terms can be problematic due to their prescriptive and exclusionary nature.
(00:32:01) Radical Candor Tips
Practical tips for implementing Radical Candor, including owning mistakes and responding with curiosity to feedback.
(00:34:57) Conclusion
Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24
19 JUN 2024 · Thinking quickly and communicating effectively with Matt Abrahams.
On this episode of the Radical Candor podcast, Kim Scott interviews Matt Abrahams, a Stanford lecturer and author of "Think Faster, Talk Smarter." Matt explains how his book is geared toward everyone, from introverts to extroverts, and provides advice for handling impromptu speaking situations. They also address workplace dilemmas, such as navigating feedback in fast-paced environments and managing team dynamics where quick problem solvers are favored. The episode emphasizes the importance of clear, concise communication and the value of diverse thinking styles in enhancing team performance.
Get all of the show notes at https://www.radicalcandor.com/podcast/matt-abrahams-6-24/.
Episode Links:
- https://mattabrahams.com/
- https://mattabrahams.com/books/
- https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcast
- https://www.gsb.stanford.edu/faculty-research/faculty/matt-forrest-abrahams
- https://www.radicalcandor.com/podcast/s6-ep3-introverts-at-work/
- https://courses.radicalcandor.com/p/the-feedback-loop
- https://www.harpercollins.com/products/yes-and-kelly-leonardtom-yorton?variant=32207556345890
- https://danlyons.io/books
- https://www.improvwisdom.com/index.html
- https://www.poised.com/
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Host Amy introduces the episode, a conversation between Kim Scott and Matt Abrahams, an expert in communication and lecturer at Stanford GSB
(00:00:59) Misunderstanding Radical Candor
Clarifying misunderstandings related to the books "Radical Candor" and "Think Faster, Talk Smarter."
(00:02:20) Addressing Workplace Dilemmas
Analysis of a listener-submitted workplace dilemma and strategies for effective communication in fast-paced work environments.
(00:07:20) Strategies for Introverts in Meetings
Advice for introverts to contribute effectively in meetings, including listening actively and summarizing.
(00:09:48) Handling Spontaneous Speaking Situations
How to handle spontaneous speaking situations and turning challenging questions into opportunities.
(00:15:46) Addressing Unpreparedness and Difficult Questions
Strategies for admitting unpreparedness and effectively managing difficult questions.
(00:18:07) Next Level Feedback
Providing actionable feedback to help individuals develop executive presence.
(00:21:40) Managing Anxiety in Communication
Techniques to manage anxiety and handle situations when one blanks out during communication.
(00:28:30) Silence and Active Listening
Handling situations where the audience or colleagues are not actively listening.
(00:30:55) Addressing Bloviating BSers
How to deal with individuals who dominate conversations.
(00:38:17) Value of Improvisation in Communication
The benefits of improvisation classes for enhancing communication skills.
(00:40:27) Interrupting and Being Interrupted
Balancing the need to interrupt with maintaining respectful communication.
(00:44:31) Supporting Non-Native English Speakers
Advice for non-native English speakers to improve their communication.
(00:48:03) Conclusion
The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23
12 JUN 2024 · Transform feedback into a powerful tool using CORE.
Jason and Amy discuss the nuanced art of feedback using the CORE model—Context, Observation, Result, and nExt stEps, explaining how it can transform feedback into a powerful tool for growth and clarity. Whether it’s navigating simple day-to-day acknowledgments or tackling complex, emotionally charged feedback scenarios, they provide actionable strategies that can be immediately applied at work. This episode delves not only into the mechanics of CORE, but also how to implement it to foster a culture of open, productive dialogue and promote continuous development.
Get all of the show notes at https://www.radicalcandor.com/podcast/core-feedback-6-23/.
Episode Links:
- https://www.radicalcandor.com/blog/how-to-give-feedback/
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Hosts Jason Rosoff and Amy Sandler introduce the episode’s focus on feedback, particularly exploring the CORE model.
(00:01:07) The CORE Model Explained
An outline of the CORE model, emphasizing its importance in structuring feedback and improving communication clarity.
(00:02:16) Preparing for Feedback Conversations
The value of thinking through feedback before conversations using the CORE model, and the need for flexibility in discussions.
(00:04:08) Examples of CORE in Practice - Praise
Examples of using the CORE model for giving praise, including a quarterly budget review meeting scenario.
(00:08:09) Examples of CORE in Practice - Criticism
How to use CORE for criticism, detailing potential challenges and how to stay supportive and collaborative.
(00:13:29) Checking for Alignment and Understanding
Checking for alignment and understanding during feedback conversations, ensuring both parties are on the same page.
(00:17:56) Real-World Example of Miscommunication
A personal experience of miscommunication with a peer manager and how using the CORE model would have improved it.
(00:22:12) Empathy and Collaboration in Feedback
The importance of empathy and understanding the other person's perspective before giving feedback, enhancing collaboration.
(00:25:44) Addressing Complex Feedback Scenarios
Handling complex feedback situations and the need for ongoing conversations and incremental next steps.
(00:29:10) Radical Candor Tips
A checklist of tips to implement Radical Candor, emphasizing the CORE model, checking for alignment, and encouraging collaboration
(00:31:21) Conclusion
Beyond 'Sorry': How to Apologize and Mean It 6 | 22
5 JUN 2024 · Making amends and fostering better communication
Kim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful analysis, they explore common pitfalls such as deflecting blame, making excuses, and failing to acknowledge the impact of one’s actions. They emphasize the importance of sincere apologies and provide actionable tips for making amends and fostering better communication in the workplace. Tune in to learn how to transform “I’m sorry” from hollow words into meaningful actions.
Get all of the show notes at https://www.radicalcandor.com/podcast/how-to-apologize-6-22/.
Episode Links:
- https://www.theatlantic.com/video/index/601474/apologies/
- https://www.nytimes.com/2024/02/16/well/live/apology-tips.html
- https://hms.harvard.edu/sites/default/files/Departments/Ombuds%20Office/files/M.Wagner.ColumbiaUniversity.OmbudsOffice.ThePowerofApologies.pdf
- https://www.health.harvard.edu/blog/the-art-of-a-heartfelt-apology-2021041322366
- https://psychcentral.com/blog/when-an-apology-is-not-an-apology#1
- https://www.thelifedoctor.org/the-narcissist-s-prayer
- https://amzn.to/3w7sKjx
- https://www.radicalcandor.com/blog/encourage-feedback/
- https://www.youtube.com/watch?v=lx0z9FjxP-Y
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Kim, Jason, and Amy introduce the episode on the importance of knowing how to apologize and explore false apologies.
(00:01:21) Role Play: "Sorry, Not Sorry" Sam vs. Patient Pam
A role play exercise to highlight common false apologies.
(00:04:28) Breakdown of False Apologies
The hosts analyze the role play, explaining why statements like "I'm an asshole" and "I was just kidding" are problematic.
(00:11:13) The Power of Humor and Apology
The role of humor in apologies, the impact of power dynamics, and why humor should never "kick down."
(00:13:13) The Narcissist's Prayer
Introduction to the Narcissist's Prayer, a pattern of defensive behavior.
(00:14:52) Structuring a Genuine Apology
Analysis of what constitutes a meaningful and effective apology, and insights on making amends and acknowledging mistakes.
(00:19:39) The Five A's of Apologizing
The five A's of a sincere apology based on Maimonides' principles.
(00:28:38) Apology as an Ongoing Process
The need for ongoing change after an apology and the challenges of altering long-standing habits.
(00:30:16) A Powerful Example of Apology
A poignant example of a sincere apology from a troll to Lindy West, highlighting the components of a good apology.
(00:33:06) Radical Candor Tips
Tips for a thoughtful apology process, emphasizing the importance of sincerity and accountability.
(00:34:54) Conclusion
Digital Overwhelm: Navigating App Overload at Work 6 | 21
29 MAY 2024 · The impact of app overload at work and strategies to manage communication tools effectively.
Unpack the complexities of digital communication in the workplace with Jason and Amy on this episode of the Radical Candor Podcast. They dissect the overwhelming world of app overload, highlighting how the excessive use of communication tools diminishes productivity and increases stress. Listen as they provide historical insights, discuss the enduring necessity of email, and offer actionable strategies for setting effective communication norms to streamline workflows and enhance team dynamics.
Get all of the show notes at https://www.radicalcandor.com/podcast/app-overload-6-21/.
Episode Links:
- https://www.forbes.com/advisor/business/digital-communication-workplace/#conclusion_section
- https://www.linkedin.com/pulse/app-fatigue-how-too-many-apps-hurting-productivity-paul-bateman-jr--in7ce/
- https://www.reworked.co/collaboration-productivity/too-many-collaboration-apps-are-bogging-employees-down/
- https://hbr.org/2022/08/how-much-time-and-energy-do-we-waste-toggling-between-applications
- https://www.radicalcandor.com/blog/think-time/
- https://www.tiktok.com/@businesscasualty/video/7068305185176800558?is_from_webapp=1&sender_device=pc&web_id=7345581620999013931
- https://www.wsj.com/lifestyle/workplace/hey-hanging-instant-messaging-work-73523af3?st=nnu7n28xltrpf9l&reflink=desktopwebshare_permalink
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Jason Rosoff and Amy Sandler introduce the episode and the topic of app overload at work.
(00:02:16) The History of Email and Communication Tools
The history of email, its evolution since the 1980s, and how it has influenced workplace communication.
(00:05:01) The Shift in Administrative Roles
How the rise of email reduced the need for administrative assistants and changed project and work management practices.
(00:07:21) The Rise of Chat Tools
From early chat tools like Skype and AOL Messenger to modern tools like Slack, and their role in workplace communication.
(00:09:55) Integrating Tools at Radical Candor
How Radical Candor integrates various communication tools and the norms established to manage them effectively.
(0013:12) The Importance of Setting Communication Norms
Establishing clear norms for email and Slack use to ensure effective and less stressful communication.
(00:15:14) Personal Preferences vs. Team Norms
Balancing individual communication preferences with team-wide norms and the importance of having clear guidelines.
(00:18:18) Establishing Clear Guidelines
Advice for teams to establish clear communication guidelines and norms to reduce app overload.
(00:30:21) Managing Notifications
The importance of managing and turning off notifications to maintain focus and productivity during work hours.
(00:35:11) Handling External Communication
Strategies for managing communication with clients and external partners while maintaining internal communication norms.
(00:38:29) Radical Candor Tips
Practical tips to start applying Radical Candor in managing communication tools and reducing app overload.
(00:41:21) Conclusion
Two Managers, One Team: Making Co-Management Work 6 | 20
22 MAY 2024 · Strategies for aligning co-managers to foster a cohesive and productive environment.
Kim, Jason, and Amy address a listener's question about the challenges of implementing Radical Candor within a co-managed team. They dive into how differing management styles can impact team dynamics and explore strategies for aligning co-managers to foster a cohesive and productive environment. The discussion includes a role-play session illustrating potential conflicts and resolutions, providing listeners with practical advice on maintaining effective communication and respect between managers with contrasting approaches. Tune in to learn how to navigate the complexities of co-management while upholding the core principles of Radical Candor.
Get all of the show notes at https://www.radicalcandor.com/podcast/co-management-6-20/.
Episode Links:
- https://www.radicalcandor.com/blog/performance-development-conversations/
- https://www.radicalcandor.com/blog/fast-and-meangingful-feedback/
- https://www.radicalcandor.com/blog/culture-of-feedback/
- https://www.radicalcandor.com/blog/encourage-feedback/
- https://www.radicalcandor.com/blog/how-to-improve-communication-in-the-workplace/
- https://www.radicalcandor.com/blog/how-to-give-and-receive-feedback/
- https://www.radicalcandor.com/blog/bad-news-early/
- https://www.radicalcandor.com/blog/responding-to-negative-feedback/
- https://www.radicalcandor.com/blog/how-to-give-feedback/
Connect:
- https://www.radicalcandor.com/
- https://instagram.com/radicalcandorofficial
- https://tiktok.com/@radicalcandorofficial
- https://linkedin.com/company/radical-candor
- https://www.facebook.com/radicalcandor
- https://twitter.com/candor
- https://www.youtube.com/@RadicalCandor/podcasts
Chapters:
(00:00:00) Introduction
Hosts Kim Scott, Amy Sandler and Jason Rosoff outline a listener’s question about implementing Radical Candor in a co-managed team.
(00:02:02) Understanding the Listener's Challenge
The complexities of co-managing a team with different management styles and the potential issues that arise when only one manager practices Radical Candor.
(00:05:40) Co-Management and Radical Candor
The implications of having differing management approaches and the importance of clear reporting lines.
(00:10:18) Role Play - Addressing the Issue
Jason and Kim role-play a conversation between two co-managers to model how to address the issue of differing management styles.
(00:18:47) Debriefing the Role Play
Hosts discuss the role play, highlighting key moments and strategies for effectively managing co-manager dynamics and ensuring a unified approach.
(00:22:40) Order of Operations for Radical Candor
The Radical Candor order of operations: soliciting feedback, giving praise, and offering criticism, and the importance of humility and mutual respect.
(00:25:34) Feedback Debt and Team Norms
The concept of feedback debt and the importance of establishing clear team norms, particularly in co-managed environments.
(00:33:44) Radical Candor Tips
Radical Candor tips for co-managers to follow to improve their collaborative management approach.
(00:35:31) Conclusion
Join “Radical Candor: Communication at Work” Supporters Club
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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better...
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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!
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Information
| Author | Radical Candor |
| Organization | Radical Candor |
| Categories | Careers , Business , Management |
| Website | www.radicalcandor.com |
| podcast@radicalcandor.com |
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