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Contacts
Info
Join brand interventionist Christopher Roberts on Strategy Edge, where we dive deep into the realm of Customer Experience (CX) and Net Promoter Score® (NPS®) programs. This podcast is your definitive...
show moreIn each episode, Christopher Roberts, the creator of the Total Engagement Model®, shares invaluable insights, critical strategies and actionable tips tailored to both established brands and those seeking to carve their path to success. With a wealth of experience in CX and NPS methodologies, Chris unveils the secrets to creating customer-centric approaches that elevate brands to new heights.
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Strategy Edge
Strategy Edge
Ep 5 - Part 1 - CX NPS Scores Without Insights Are Meaningless
S1 Ep 4 (Part 2) - The Economic Power of Emotions (Audio)
S1. Ep 4 - (Part 1) The Economic Power of Emotions In Business
S1 Ep 3 - CX-NPS® is easy to understand but hard to execute
S1 Ep 2 - Who is an Ideal Customer?
S1. Ep.1 - Why do most CX/NPS® Programs fail?
Join brand interventionist Christopher Roberts on Strategy Edge, where we dive deep into the realm of Customer Experience (CX) and Net Promoter Score® (NPS®) programs. This podcast is your definitive...
show moreIn each episode, Christopher Roberts, the creator of the Total Engagement Model®, shares invaluable insights, critical strategies and actionable tips tailored to both established brands and those seeking to carve their path to success. With a wealth of experience in CX and NPS methodologies, Chris unveils the secrets to creating customer-centric approaches that elevate brands to new heights.
Information
Author | Engaged Strategy |
Organization | Engaged Strategy |
Categories | Business |
Website | - |
keerthana.venkatesh@engagedstrategy.com.au |
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