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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know...
show more
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
show less
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
The DEX Show: A Show for IT Change Makers
The DEX Show: A Show for IT Change Makers
Transcribed
18 SEP 2024 · Welcome back, changemakers! In this episode, the crew—Sean, Megan, Tim and Tom—reunites to discuss the whirlwind of developments in Digital Employee Experience (DEX) over the past few weeks. Tim shares highlights from his recent business trip to Australia, including the growing awareness of DEX in the region and reflections on attending Gartner’s IT Symposium. They also dive deep into the latest Gartner Magic Quadrant and Critical Capabilities reports, clarifying what sets them apart and why both are crucial for understanding the DEX landscape.
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
10 SEP 2024 · Tom welcomes Doug Tedder, a leading consultant and expert in IT service management. Together they explore the evolving role of IT, emphasizing the shift from technology as a support function to a central business enabler. Doug shares insights on the future of service desks, the growing importance of AI and automation, and how human-centric approaches are critical in an increasingly digitized world. Doug highlights the value of data-driven decision-making in IT, and how mining service desk data can enhance employee experience and foster proactive support.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
4 SEP 2024 · In this VERY special episode of Reality Bytes, the team celebrates the release of Gartner's first-ever DEX Tools Magic Quadrant, a milestone in the digital employee experience (DEX) space. Oriana, Sean, Dina and Tom welcome Andrew Robertson, Senior Director of Analyst Relations at Nexthink, to hear about the significance of this achievement and Nexthink's standout position as a leader. They discuss the importance of market recognition from major analysts like Gartner and Forrester, the future of DEX, and how Nexthink's innovative approach continues to set the industry standard.
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
27 AUG 2024 · In this solo Tim episode, guest Charlene Li, author of Winning with Generative AI and founder of Quantum Networks, shares her thoughts on successful technolgoical transformation and what this means for the approaching age of AI. Charlene emphasizes the importance of embracing change as an opportunity for growth, and the role of leadership in digital transformation. Charlene also explores the concept of "realist optimism" and offers practical advice for leaders on navigating AI adoption while aligning with organizational goals. Tune in for a deep dive into the future of technology and leadership.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
20 AUG 2024 · In this Reality Bytes, Sean, Dina, Tim, and Tom dive into the transformative potential of Microsoft's new Copilot+ PCs, focusing on how these AI-powered systems are poised to reshape the digital workspace. The panel examine the implications of the Qualcomm Neural Processing Units (NPUs) integrated into these new PC models (capable of performing an astonishing 45 trillion operations per second) examining them from the perspective of both employees and the IT teams already weighing up when and how to distribute them at their organizations.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
14 AUG 2024 · Kelly Monahan and Christie Smith, authors of Essential: How Distributed Teams, Generative AI, and Global Shifts are Creating a New Human-Powered Leadership, join the show to discuss the evolution of leadership in today's tech-centric world. They explore how distributed teams, AI, and global challenges demand a shift from traditional leadership models to one that emphasizes human connection and empathy. Kelly and Christie share their insights on creating a new playbook for leaders, focusing on emotional maturity, contextual competence, and leveraging technology to enhance human interactions. Tune in for a deep dive into the future of leadership.
Find out more about Kelly and Christie’s new book here: https://www.smith-monahan.com/
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
6 AUG 2024 · Dave Wagner (Senior Product Marketing Manager, Nexthink) joins Sean, Oriana and Tom to discuss the evolution of IT management with the rise of SaaS solutions, emphasizing the need for comprehensive visibility into application performance. Dave explains Nexthink’s approach, highlighting best practices for deploying SaaS updates, the importance of proactive problem-solving, and the lessons from the recent CrowdStrike outage.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
30 JUL 2024 · In the wake of the recent CrowdStrike incident, Tim and Tom welcome Greg Satell, co-founder of ChangeOS, a transformation and change advisory, and author of "Cascades: How to Create a Movement that Drives Transformational Change." Greg shares his journey from running a media organization during Ukraine's Orange Revolution to becoming an expert in organizational change and innovation. He discusses the principles of change, the role of resistance, and the importance of understanding power structures. Greg also explains how IT leaders can leverage these principles to drive change and overcome the status quo in their organizations.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
23 JUL 2024 · In this special EMERGENCY POD, Tim and Tom discuss the unprecedented CrowdStrike incident with Gaurang Ganatra, Nexthink's Product Marketing Director. Together, they delve deep into the details of the global IT outage caused by the faulty CrowdStrike Falcon update, and Gaurang shares real world use cases detailing how Nexthink helped customers mitigate the potential impact through preventative IT management and advanced observability capabilities.
This is a must-listen, and an amazing testimony to the power of DEX.
Read Gaurang’s article https://www.nexthink.com/blog/nexthink-stops-ms-outage-from-hurting-a-leading-consumer-goods-company
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
17 JUL 2024 · Today, Tom was thrilled to welcome Jason Averbook, Senior Partner and Global Leader of Digital HR Strategy at Mercer, joining the show from Singapore. Jason is the author of "The Ultimate Guide to a Digital Workforce Experience: Leap for a Purpose," and together they explore how digital transformation impacts HR and employee experience.
Jason shares his journey from implementing DOS mainframe payroll systems to leading digital HR strategies. They discuss the evolving dynamics between HR and IT, emphasizing his view on the need for HR to own digital strategy while IT enables it. Jason also highlights the importance of empathy and emotional intelligence in creating impactful digital experiences.
Don't miss Jason's insights on the future of AI and its transformative potential in HR, and his advice for HR and IT professionals on staying relevant in this rapidly changing landscape.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know...
show more
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
show less
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
Information
| Author | Sweet Fish |
| Organization | Sweet Fish |
| Categories | Technology |
| Website | www.spreaker.com |
| thomas.mcgrath@nexthink.com |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company
