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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know...
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
show less
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
Transcribed
29 OCT 2024 · Tim and Tom host a bumper episode LIVE from the floor of Experience Boston, featuring no less than four extremely special guests:
- Matt Campbell (Product Owner – End User Productivity and Compute, Viasat Inc.)
- Andrew Sanchez (Desktop Support Analyst II, Vituity)
- Trent Garewal (Sr IT Professional, Kimley-Horn)
- Steve Massman (Systems Architect, Veterans United)
It's a video episode too -- which you'll soon be able to watch on the https://www.youtube.com/@Nexthinker.
Huge thanks to Sarah Pellegrini, Ella Drimer, Justin Saglio, Jack Higdon, and Kathryn Shea for making this extremely fun episode possible.
Read the new Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right https://nexthink.com/service-desk-future
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
22 OCT 2024 · The Reality Byes team break down the fantastic new report by Nexthink, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity.'
Download the free new report right https://nexthink.com/service-desk-future
Register now for Nexthink Experience 24 in London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
7 OCT 2024 · Tom and Tim welcome Brian Elliott, author of How the Future Works, to dive deep into the changing dynamics of the modern workplace as Generation Z starts to transform the workforce. They explore common misconceptions about Gen Z, how this digital-native generation is shaping workplace expectations, and the critical importance of hybrid work models that balance mentorship and socialization.
Brian shares his insights on how Gen Z differs from previous generations in terms of work-life balance, stressors like social media and the pandemic, and their desire for meaningful, flexible, and in-person engagement.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
1 OCT 2024 · In this special episode of The DEX Show, regular Reality Bytes panelist Megan Brake joins Tim and Tom to preview the highly anticipated Experience events in Boston and London. As the driving force behind this year's content, Megan shares what attendees can expect, who they can meet, what they’ll learn, and— for want of a better word— experience.
Discover why Experience is the must-attend event for anyone passionate about the future of Digital Employee Experience (DEX), with insights from companies like Visa, Siemens, and more.
Tune in for an inside look at the biggest DEX event of the year...
Book YOUR tickets below!
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
24 SEP 2024 · Vishal Brown, Chief Evangelist and Digital Workplace Leader at NTT DATA Services, previews the integration of Microsoft Copilot and Nexthink, and how this kind of innovation will drive the future of digital employee experience. Vishal also discusses the proactive role of telemetry and how conversational AI is helping IT teams anticipate and resolve issues faster.
Tune in for insights into IoT, smart offices, and the evolving digital workplace.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
18 SEP 2024 · Welcome back, changemakers! In this episode, the crew—Sean, Megan, Tim and Tom—reunites to discuss the whirlwind of developments in Digital Employee Experience (DEX) over the past few weeks. Tim shares highlights from his recent business trip to Australia, including the growing awareness of DEX in the region and reflections on attending Gartner’s IT Symposium. They also dive deep into the latest Gartner Magic Quadrant and Critical Capabilities reports, clarifying what sets them apart and why both are crucial for understanding the DEX landscape.
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
10 SEP 2024 · Tom welcomes Doug Tedder, a leading consultant and expert in IT service management. Together they explore the evolving role of IT, emphasizing the shift from technology as a support function to a central business enabler. Doug shares insights on the future of service desks, the growing importance of AI and automation, and how human-centric approaches are critical in an increasingly digitized world. Doug highlights the value of data-driven decision-making in IT, and how mining service desk data can enhance employee experience and foster proactive support.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
4 SEP 2024 · In this VERY special episode of Reality Bytes, the team celebrates the release of Gartner's first-ever DEX Tools Magic Quadrant, a milestone in the digital employee experience (DEX) space. Oriana, Sean, Dina and Tom welcome Andrew Robertson, Senior Director of Analyst Relations at Nexthink, to hear about the significance of this achievement and Nexthink's standout position as a leader. They discuss the importance of market recognition from major analysts like Gartner and Forrester, the future of DEX, and how Nexthink's innovative approach continues to set the industry standard.
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools https://nexthink.com/gartner-magic-quadrant-dex?_gl=1*nuqpnv*_gcl_aw*R0NMLjE3MjUzNTk5MDguQ2p3S0NBanc1OXEyQmhCT0Vpd0FLYzBpamNzY2hVM1hMR1k3SDdkYjU3d1puc3Nqc3R2ZVhHQjJqbGpISzFVVGxObGZ6R2ppTjhza1pCb0MxVDBRQXZEX0J3RQ..*_gcl_au*MTQ1Mzk5NTkwOC4xNzE5NDE1Mjgw&_ga=2.49794917.214110412.1725267754-612318337.1719415280&_gac=1.156885449.1725359911.CjwKCAjw59q2BhBOEiwAKc0ijcschU3XLGY7H7db57wZnssjstveXGB2jljHK1UTlNlfzGjiN8skZBoC1T0QAvD_BwE (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Wave™ report https://nexthink.com/resource/nexthink-named-as-leader-in-forresters-wave-report?utm_source=google&utm_medium=cpc&utm_term=nexthink%20forrester&utm_source=google&utm_medium=cpc&utm_campaign=Acq_Search_EMEA_Brand_G&utm_id=20011112120&gad_source=1&gclid=Cj0KCQjwiuC2BhDSARIsALOVfBLF9MXyF62A41Fsza_LJl5-DPzYinXaiAbzJTA6d7dTiF8f2195b6AaAo2YEALw_wcB
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
27 AUG 2024 · In this solo Tim episode, guest Charlene Li, author of Winning with Generative AI and founder of Quantum Networks, shares her thoughts on successful technolgoical transformation and what this means for the approaching age of AI. Charlene emphasizes the importance of embracing change as an opportunity for growth, and the role of leadership in digital transformation. Charlene also explores the concept of "realist optimism" and offers practical advice for leaders on navigating AI adoption while aligning with organizational goals. Tune in for a deep dive into the future of technology and leadership.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Transcribed
20 AUG 2024 · In this Reality Bytes, Sean, Dina, Tim, and Tom dive into the transformative potential of Microsoft's new Copilot+ PCs, focusing on how these AI-powered systems are poised to reshape the digital workspace. The panel examine the implications of the Qualcomm Neural Processing Units (NPUs) integrated into these new PC models (capable of performing an astonishing 45 trillion operations per second) examining them from the perspective of both employees and the IT teams already weighing up when and how to distribute them at their organizations.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know...
show more
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
show less
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
Information
| Author | Sweet Fish |
| Organization | Sweet Fish |
| Categories | Technology |
| Website | www.spreaker.com |
| thomas.mcgrath@nexthink.com |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company
