3 JUL 2024 · Uncle Marv and Matt Koenig catch up after a missed meeting at IT Nation Secure. They discuss NodeWare's continuous vulnerability management solution and its recent spin-off as a separate company. Matt highlights Nodeware's compliance with various cybersecurity standards, including the recently updated CIS control version 8.1. The conversation covers Nodeware's new patch management feature, which allows users to schedule and deploy Windows updates directly from the dashboard. Matt explains the process of selecting and applying patches, emphasizing the importance of giving users notice before reboots. They discuss the challenges MSPs face in implementing vulnerability management across all clients and Nodeware's efforts to address these concerns. Matt mentions potential partnerships with third-party companies to assist MSPs in managing the initial influx of vulnerability data. The podcast touches on NodeWare's integrations with various platforms and marketplaces, as well as upcoming features like third-party patching for Windows ecosystem applications and support for Mac and Linux systems. Uncle Marv and Matt stress the importance of MSPs being proactive in cybersecurity, understanding their clients' cyber liability insurance requirements, and avoiding "willful ignorance" when it comes to security vulnerabilities. Key Takeaways:  - Nodeware now offers patch management directly from its dashboard - Continuous vulnerability management is crucial for compliance and cybersecurity - MSPs should be proactive in addressing security vulnerabilities for all clients - Understanding and meeting cyber liability insurance requirements is essential - Upcoming features include third-party patching and support for Mac and Linux systems === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

1 JUL 2024 · Larry Garcia introduces Strety as a Business Operating System Software (BOSS) designed to help companies improve operational efficiency. The tool focuses on key performance indicators (KPIs), goal setting, and project management. Strety integrates with Microsoft Teams and offers features such as smart agendas, automatic reminders, and goal tracking. It can be used internally by MSPs and can also be offered to their clients as a value-added service. Garcia explains that Strety helps companies execute on data insights, filling the gap left by tools like Bright Gauge, which primarily focused on data visualization. The platform guides users through implementing operational improvements, similar to what a business coach might recommend. The interview highlights Strety's approach to onboarding, recommending that companies start with weekly meeting cadences before progressing to goal setting and long-term planning. Garcia shares an example of an MSP that improved efficiency by 5-10% after implementing Strety, potentially saving on hiring additional staff. Garcia also discusses Strety's participation in the IT Nation Pitch It program and their plans for future growth and development. Key Takeaways:  - Strety is a business management tool designed for operational efficiency - It integrates with Microsoft Teams to reduce tool fatigue - The platform can be used internally by MSPs and offered to their clients - Strety focuses on KPIs, goal setting, and project management - Implementation can lead to significant efficiency improvements for businesses Website: https://www.strety.com/ === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

1 JUL 2024 · Patrick Clawson introduces CheckRed Security as a comprehensive cloud security SaaS solution that covers both cybersecurity and compliance aspects. The platform uniquely addresses IaaS, PaaS, and SaaS security in a single multi-tenant environment, making it ideal for service providers. CheckRed goes beyond monitoring and risk assessment by providing guided remediation workflows and detailed reports. The platform is designed to be MSP-friendly, with features like free sign-ups and simplified charging based on employee count. Clawson highlights the platform's efficiency, mentioning that it can scan a 1,000-user environment in just 10 minutes and a 70,000-user environment in about an hour and 15 minutes. This speed allows MSPs to create new revenue-generating opportunities quickly. The platform is API-based and doesn't require agents. It integrates with existing cyber platforms like SOAR, XDR, and SEM. CheckRed provides a multi-tenant view for MSPs, allowing them to see security scores for all clients at once, based on the NIST ERM score. CheckRed covers about 60 major SaaS apps, including less commonly monitored platforms like Monday.com. The platform also includes an SDK for onboarding and managing lesser-known apps at a local level.Key Takeaways:  - CheckRed offers a comprehensive cloud security solution for IaaS, PaaS, and SaaS - The platform is designed specifically for MSPs and service providers - Rapid scanning and reporting capabilities save time and create new revenue opportunities - Multi-tenant design allows easy management of multiple clients - Covers a wide range of SaaS apps, including less common ones Website: https://checkred.com/ === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

1 JUL 2024 · Uncle Marv interviews Zach Kromkowski from Senteon, a cybersecurity company participating in the IT Nation Pitch It Accelerator program. Senteon provides automated system hardening and compliance solutions for workstations, servers, and browsers based on CIS standards. Zach explains that Senteon's platform automates the implementation of over 1,200 security settings recommended by CIS. The company has rewritten about 550 GPOs from a security perspective and hosts weekly educational webinars with CIS and subject matter experts to discuss these settings. Senteon's approach differs from traditional methods like Intune or Group Policy by not only pushing changes but also verifying their effectiveness. The platform includes a learning mode to tailor risk assessments and create a roadmap for improving security posture over time. The interview covers Senteon's pricing model, which is $1 per endpoint per month with a 250-endpoint minimum. Zach emphasizes the tool's MSP-friendly features, including multi-tenancy support and the ability to deploy settings across multiple clients. Key features of Senteon include real-time monitoring, analysis, and alerting, as well as the ability to track changes made by users and revert them if necessary. The platform also offers an "undo button" to quickly revert all changes made by Senteon. Zach highlights Senteon's unique approach to security configuration management, making changes directly via the Win32 API rather than relying on Microsoft tools. The platform works with both cloud and on-premises environments and can help identify misconfigured settings and potential security issues. Key Takeaways:  - Senteon automates system hardening based on CIS standards - The platform covers 1,200+ security settings for workstations, servers, and browsers - Senteon offers real-time monitoring, analysis, and alerting - Pricing is $1 per endpoint per month with a 250-endpoint minimum - The platform includes a learning mode and multi-tenancy support for MSPs - Senteon can identify misconfigured settings and potential security issues - The "undo button" allows quick reversion of all changes made by Senteon Website: https://www.senteon.com === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

1 JUL 2024 · Robert J. Scott, co-founder of Monjur, returns to the IT Business Podcast to discuss their contracts-as-a-service platform for IT managed service providers. Scott highlights the benefits of participating in the IT Nation Pitch It Accelerator program, including valuable connections and exposure that have accelerated Monjur's growth. Monjur offers a cloud-based legal service with industry-leading templates customized for each MSP and dynamically updated. The platform integrates with quoting tools and sales processes, streamlining the contracting process. Scott explains the difference between their Essentials and Standard plans, with the Essentials plan designed for smaller MSPs with revenue under $1.5 million. The interview covers how Monjur stays current with various state and international laws using AI-powered legal research tools in partnership with Lexis Nexus. Scott also discusses the affordability of their services, with plans starting at $149 per month for smaller MSPs. The conversation explores the types of templates available, including master service agreements, statements of work, and specialized attachments for managed compliance and AI services. Scott emphasizes the importance of their Schedule of Third-Party Services, which acts as a waiver protecting MSPs from liability related to third-party vendors. The podcast also discusses the relationship between Monjur's services and E&O insurance, highlighting how their platform provides additional protections not covered by insurance. Scott explains how Monjur can assist MSPs in incident response and claims defense, depending on their insurance carrier and policy.Key Takeaways:  - Monjur offers cloud-based, dynamically updated legal services for MSPs - The platform integrates with quoting tools to streamline the contracting process - Pricing starts at $149/month for smaller MSPs with revenue under $1.5 million - Monjur uses AI-powered legal research tools to stay current with laws and regulations - The Schedule of Third-Party Services provides crucial liability protection for MSPs - Monjur's services complement E&O insurance by offering additional protections === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

27 JUN 2024 · Uncle Marv sits down with Michelle Accardi, CEO of LionGard, to explore the latest advancements in MSP technology and the exciting developments at LionGard. The conversation kicks off with a discussion about Liongard’s role in enhancing MSP operations through comprehensive attack surface management. Michelle explains how Liongard’s platform automates IT asset inventory, monitors configuration changes, and provides a cyber risk dashboard tied to cyber insurance controls.Michelle introduces Leo, Liongard’s generative AI support agent, designed to assist partners with support needs, ticket updates, and generating new reports. This AI tool aims to increase partner satisfaction by providing immediate answers and facilitating efficient problem resolution.The episode also highlights the upcoming RoarCon event, Liongard’s inaugural user conference, set to take place in Frisco, Texas. Michelle shares her excitement about the event, which will feature keynote speaker Eric O'Neill, a cybersecurity expert and former FBI operative. Additionally, Michelle discusses her initiative, MSP Mavens, a networking group for women executives in the MSP industry, aimed at fostering peer support and professional growth.Throughout the interview, Michelle emphasizes the importance of growth for both LionGard and its MSP partners. She discusses strategies for MSPs to monetize their tech stacks and improve efficiency, ultimately driving profitability. The episode concludes with a light-hearted segment where Michelle shares a personal story about her daughter's recent adventure in Florida.Key Takeaways - Liongard’s Platform: Automates IT asset inventory, monitors configuration changes, and provides a cyber risk dashboard. - Leo AI Support Agent: Assists with support needs, ticket updates, and report generation, enhancing partner satisfaction. - RoarCon Event: Liongard’s inaugural user conference featuring cybersecurity expert Eric O'Neill. - MSP Mavens: A networking group for women executives in the MSP industry, promoting peer support and professional growth. - Growth Strategies: Emphasis on monetizing tech stacks and improving efficiency to drive profitability for MSPs. Website: https://www.liongard.com/ === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

27 JUN 2024 · Uncle Marv recaps his recent attendance at multiple tech conferences, focusing on IT Nation Secure and PAX 8 Beyond. He highlights key announcements from these events, including ConnectWise's Security 360 product and PAX 8's new Marketplace. The podcast explores the world of conference swag, with Uncle Marv reviewing various items across categories such as tech gadgets, writing utensils, socks, and shirts. He emphasizes the importance of thoughtful, quality swag that attendees will actually use and appreciate. In a special segment, Uncle Marv interviews Cynthia Schreiner from CyberQP about their popular hot sauce swag. Cynthia explains the thought process behind choosing hot sauce as their signature item, highlighting its ability to start conversations and leave a lasting impression. The episode also touches on the increasing number of tech conferences and the challenges of attending multiple events in a short period. Uncle Marv expresses his intention to scale back on conference attendance in the future.Key Takeaways:  - ConnectWise released Security 360, a new product for MSPs to aggregate security data - PAX 8 unveiled their new Marketplace with features like storefronts and Opportunity Explorer - Quality and thoughtfulness in swag items are crucial for leaving a lasting impression - Unique swag items, like CyberQP's hot sauce, can become a company's signature at events - The tech conference landscape is becoming increasingly crowded Website: https://www.liongard.com/ === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

26 JUN 2024 · Uncle Marv welcomes Darren Swan, CEO of Todyl, to discuss the company's comprehensive cybersecurity platform designed for SMBs and MSPs. Darren explains that Todyl was founded to address the growing cybersecurity challenges faced by smaller businesses that lack the resources of larger enterprises. Todyl's platform integrates various security tools into a single, user-friendly solution, including next-gen firewalls, intrusion detection and prevention systems, and secure remote access capabilities. This approach simplifies cybersecurity management for SMBs and allows MSPs to offer robust security services to their clients more efficiently. Darren highlights the importance of a layered security approach, emphasizing that traditional antivirus solutions are no longer sufficient in today's threat landscape. He explains how Todyl's platform provides comprehensive protection against a wide range of cyber threats, including ransomware, phishing, and advanced persistent threats. The conversation touches on the challenges of securing remote work environments, a concern that has become increasingly relevant in recent years. Todyl's solution includes secure remote access features that enable businesses to protect their networks and data regardless of where employees are working. Darren also discusses Todyl's partnership model with MSPs, explaining how the platform enables these providers to offer enterprise-grade security solutions to their SMB clients without the need for extensive in-house expertise or resources. This model helps bridge the cybersecurity gap for smaller businesses while creating new revenue opportunities for MSPs. The interview concludes with Darren sharing his insights on the future of cybersecurity, predicting a continued increase in threats and the growing importance of AI and machine learning in detecting and mitigating these risks. Key Takeaways:  - Todyl offers a comprehensive cybersecurity platform tailored for SMBs and MSPs. - The platform integrates multiple security tools into a single, user-friendly solution. - A layered security approach is crucial in today's threat landscape. - Secure remote access is a key feature for protecting distributed work environments. - Todyl's partnership model enables MSPs to offer enterprise-grade security to SMBs. - AI and machine learning are expected to play an increasing role in future cybersecurity solutions. Website: https://www.todyl.com/ === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

25 JUN 2024 · Simon Green, a veteran in the IT industry, joins Uncle Marv to discuss his extensive career and the changing landscape of technology. With over 25 years of experience, Simon has witnessed the transformation of IT from mainframes to cloud computing. Simon reflects on his early days in IT, starting as a programmer and gradually moving into management roles. He emphasizes the importance of continuous learning and adaptability in the fast-paced tech world. Simon shares how he transitioned from hands-on technical work to leadership positions, highlighting the need for both technical expertise and people skills in IT management. The conversation covers the challenges faced by IT professionals, including keeping up with rapidly evolving technologies and managing client expectations. Simon offers practical advice for newcomers to the field, stressing the importance of building a strong foundation in core IT concepts while remaining open to emerging trends. Simon and Uncle Marv explore the impact of cloud computing and artificial intelligence on the IT landscape. They discuss how these technologies are reshaping businesses and creating new opportunities for IT professionals. Simon provides insights on how companies can leverage these technologies to improve efficiency and stay competitive. The episode concludes with Simon sharing his thoughts on the future of IT and offering guidance to business owners on integrating technology into their operations. He emphasizes the need for a strategic approach to IT investments and the importance of aligning technology with business goals.Key Takeaways:  - Continuous learning is crucial in the ever-evolving IT industry - Balancing technical skills with people management is key for IT leaders - Cloud computing and AI are transforming the IT landscape - A strong foundation in core IT concepts is essential for career growth - Aligning IT strategies with business goals is critical for success === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024

25 JUN 2024 · Rex Frank, a veteran in the managed services industry, shares his journey from working at a break-fix company to becoming a leader in managed services. He emphasizes the critical role of process documentation in scaling IT businesses and improving service quality. Frank discusses the challenges faced by managed service providers (MSPs) in the early days, including the transition from break-fix models to proactive maintenance. He highlights the importance of standardization and how it contributes to better service delivery and increased profitability. The conversation explores the concept of "process maturity" and its impact on business operations. Frank explains how well-documented processes can lead to consistent service delivery, reduced errors, and improved customer satisfaction. He also touches on the significance of employee training and the benefits of having clearly defined roles and responsibilities within an organization.Frank shares insights on pricing strategies for MSPs, emphasizing the need to align pricing with the value delivered to clients. He discusses the evolution of pricing models in the industry and how businesses can optimize their pricing to remain competitive while ensuring profitability. The interview concludes with Frank's thoughts on the future of managed services, including the potential impact of artificial intelligence and automation on the industry. He encourages MSPs to continually adapt and improve their processes to stay ahead in an ever-changing technological landscape. Key Takeaways:  - Process documentation is crucial for scaling IT businesses - Standardization leads to improved service delivery and profitability - Well-defined processes contribute to consistent service and reduced errors - Pricing should align with the value delivered to clients - Continuous adaptation and improvement are essential for MSP success === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcastOne-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024