09. Tesla vs. Car Dealerships | Direct To Consumer Retail Model
Feb 18, 2021 ·
6m 35s
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Description
Unlike other car manufacturers who sell through franchised dealerships, Tesla sells directly to consumers. It has created an international network of company-owned showrooms and galleries, mostly in urban centers. It...
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Unlike other car manufacturers who sell through franchised dealerships, Tesla sells directly to consumers. It has created an international network of company-owned showrooms and galleries, mostly in urban centers. It creates a better customer buying experience. Unlike car dealerships, Tesla showrooms have no potential conflicts of interest. However, some state laws, such as Texas' prevent direct-to-consumer car sales.
Aside from its showrooms, Service Plus centers, service facilities, and online purchasing (with car customization). Tesla employs what it calls Tesla Rangers – mobile technicians who make house calls. In some cases, the service is delivered remotely. The Model S can wirelessly upload data, so technicians can view and fix some problems without ever physically touching the car.
show less
Aside from its showrooms, Service Plus centers, service facilities, and online purchasing (with car customization). Tesla employs what it calls Tesla Rangers – mobile technicians who make house calls. In some cases, the service is delivered remotely. The Model S can wirelessly upload data, so technicians can view and fix some problems without ever physically touching the car.
Information
| Author | Rever Networks |
| Organization | Rever Networks |
| Website | - |
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