How automation is changing procurement – and why human skills matter more than ever

I am delivering #digitaltransformation not tech by itself (jut to be clear)

People, Process, Technology - order not random

World is moving towards automation, the skill set we need in procurement is changing.

Yes, technology will handle a lot of the technical side of things, but it can't replace the value of interpersonal skills.

Here's why 👇

1️⃣ Emotional Intelligence
As technology advances, relationships with suppliers are key.
During the COVID-19 crisis, organisations that thrived were those with strong personal connections.

2️⃣ Personal Contact
Automation won't replace the human element.
It's personal relationships that build trust, navigate challenges, and keep the supply chain moving, even in a crisis.

3️⃣ Adaptability
While systems handle data, procurement leaders must focus on adaptability and resilience.

𝗬𝗼𝘂 𝗰𝗮𝗻’𝘁 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝘁𝗿𝘂𝘀𝘁 !

🔔 How are You preparing Your team to adapt to these changes?


PS: What is one interpersonal skill You think will be most important in the future?
Let me know in the comments! 👇