Rob Warman - Dealing with difficult people

Aug 6, 2018 · 32m 59s
Rob Warman - Dealing with difficult people
Description

In our daily lives it is inevitable that we will encounter unreasonable or difficult people. As a manager, it is important to handle these interactions with tact and with the...

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In our daily lives it is inevitable that we will encounter unreasonable or difficult people. As a manager, it is important to handle these interactions with tact and with the aid of emotional intelligence.

In this episode we speak to Rob Warman the senior facilitator at JvR Academy who facilitates workshops on emotional intelligence, stress management, conflict management, diversity and leadership development. Rob provides methods for dealing with difficult people and how to identify if you are in fact a difficult person.
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Author Ukwanda (JVR Africa)
Organization Ukwanda (JVR Africa)
Website -
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